Urgent veterinary services are an essential service during COVID-19 business closures. Dr. Tina McGrath, owner and veterinarian at the Bronte Village Animal Hospital, and her staff of five are still providing full-time care.

“It’s important for owners to know there is veterinary care if their pet is unwell,” she says.

Pets are not a source of COVID-19, however, she recommends owners who are unwell or COVID-19-positive isolate themselves from their pets and remove close contact just to be safe.

What Dr. Tina and her staff have done/are doing:

  • Implemented a strict disinfection process to mitigate risk of exposure
  • Changed operating hours to 9am-5pm daily; closed on Saturdays
  • Providing essential services only with just pets allowed in the clinic; the client stays in the car
  • Taking bookings by phone and email only; no drop-ins
  • Questioning all clients about recent travel 
  • Providing stress relief for staff through days off

“The staff have been amazing during a stressful time where they are in continued contact with the public,” Dr. Tina says. “We also appreciate how understanding our clients have been.”

How are you and your business coping? Have insights, advice or support for your fellow business owner? Let us know: info@brontevillage.net or 905-825-3258

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